| | Term | Description |
 | 64-bit, 32-bit, 16-bit | Hyphenate when used as an adjective |
| Alert on LAN | No hyphens. Alert on LAN is am IBM trademark term. |
| AMS² | Superscript the "2" |
 | AMT | Do not use in most instances. AMT is marketed as Intel(R) VPro(tm). AMT refers to only certain base technologies. |
| antivirus | Do not hyphenate |
| Autorun | One word. Capitalize the "A" |
| CD | Use instead of "disc" |
| chart | Use instead of "graph" when referring to report types. For example, don't use "bar graph," do use "bar chart" |
| check | Use when referring to selecting check boxes. If the check box shouldn't be selected, use "clear" |
| check box | Don't use. Use "option" |
| clear | Use instead of "deselect" (e.g., clear the option) |
| click | Use instead of "select" or "choose" when referring to using menus, buttons, dialog options, and dialog tabs |
| command line | Two words if used as a noun. Hyphenated as an adjective (e.g., command-line option) |
| computer | Use instead of "machine," "PC," or "station" Use when referring to a combination of Windows NT servers/workstations. Otherwise, use "workstation" or "server" |
| console | Use to refer to the main UI of a product Don't capitalize. Never use "console" to refer to a computer in general |
| customer support | Use "LANDesk Customer Support." Capitalize each word |
| deselect | Don't use. Use "clear" (e.g., clear the option) |
| | dialog box | Use instead of "dialog" A UI element is a "dialog box" if you can't resize it. A UI element is a "window" if you can resize it, or it has Minimize and Maximize buttons. |
| dimmed | Use instead of "grayed" or "shaded" to describe the appearance of a UI control that's unavailable |
| disabled | Don't use. Use "dimmed" to describe a UI control that's unavailable |
| | drives | Don't use a ":" with a drive letter. Instead, use "C drive" or "drive C" |
| drop-down list | Use instead of "pull-down list" or "drop-down list box" |
| edit box | Don't use. Use "field" to describe an area in a dialog that users type or enter information into |
| e.g. | Don't use. Use "for example" |
| e-mail | Hyphenate |
| enable | Use instead of "allow" |
| etc. | Don't use. Use "and so on" or write around: "such as..." and name two examples. In tables, where space may be an issue, you can use "etc." |
| execute | Don't use. Use "run" to describe the action users perform to start an application |
| file name | Two words |
| floppy disk | Don't use. Use "disk" |
| GB | Abbreviation for gigabyte. In text, place a space between the GB and associated number
(e.g., 10 GB) |
| Gbps | Abbreviation for gigabits per second. In text, do not place a space between the Gbps and associated number (e.g., 8Gbps) |
| GBps | Abbreviation for gigabytes per second. In text, do not place a space between the GBps and associated number (e.g., 80GBps) |
| grayed | Don't use. Use "dimmed" to describe a UI control that's unavailable |
 | hard disk | Two words. Use instead of "hard drive" |
| host name | Two words |
| i.e. | Don't use. Use "that is" or "such as" |
| illegal | Don't use. Use "invalid" or "unrecognized" + noun. For example, "Invalid command" |
| Internet | Capitalize |
| intranet | Always lowercase |
| KB | Abbreviation for kilobyte. In text, place a space between the KB and associated number
(e.g., 100 KB) |
| kHz | Abbreviation for kilohertz. Use lowercase "k." |
| launch | Don't use. Use "run" to describe the action users perform to start an application |
| login | Use in the context of NetWare servers. Is one word if used as an adjective. "Log in" is two words if used as a verb |
| logon | Use in the context of Windows NT servers. Is one word if used as an adjective. "Log on" is two words if used as a verb. (Log on to the server.) |
| machine | Don't use. Use "device" instead |
| MB | Abbreviation for megabyte. In text, place a space between the MB and associated number
(e.g., 10 MB) |
| Mbps | Abbreviation for megabits per second. In text, do not place a space between the Mbps and associated number (e.g., 100Mbps) |
| MBps | Abbreviation for megabytes per second. In text, do not place a space between the MBps and associated number (e.g., 100MBps) |
| menu bar | Two words. Typically just referred to as a menu. |
| MHz | Abbreviation for megahertz. In text, place a space between the MHz and associated number
(e.g., 450 MHz) |
| MS-DOS | Use "MS-DOS" when specifically referring to the operating system, as in system requirements for one of our products If using in a generic way, such as "from the DOS prompt, type...", use "DOS" or command prompt. |
| motherboard | For UNIX and Linux, use "baseboard" |
| network adapter | Use instead of "network card" |
| NT | Don't use on its own. Use "Windows NT" instead |
| online | One word |
| option | Use instead of "check box" and "radio button." To describe an action users can perform with an option, use these words: click, check, clear. Or, just use the name of the option: "Click to select Allows USB drives." |
| pages | Use to refer to the dialog boxes of a panel dialog or wizard |
| | paths | Use the actual folder capitalization. Don't surround with quotes. If telling users how to type a UNC path, use this example in lowercase: \\servername\directory |
| PC | In general, don't use. Use "device" instead |
| please | Avoid unless necessary. Instead of saying "Please wait," just let the user know what to expect. "Configuration database. This might take a few minutes." |
| Plug and Play | Uppercase "P's," use "and," no hyphen |
| press | Use to describe the action users perform with keys or a key combination |
| pre-boot environment | Abbreviated as PE as in Linux PE. Environment used as a basis to start a new OS install or to run troubleshooting tools before the full OS boots. |
| pull-down menu | Don't use. Use "menu" |
| radio button | Don't use. Use "option" |
| real-time | Two words. Always hyphenate before a noun. |
| reinstall | One word |
| rerun | Don't use. Use "Run [ProgramName] again" |
| run | Use instead of "execute" or "launch" to describe the action a user must perform to start an application |
| | select | Use "click" when possible, but when "click" is ambiguous or when there's a choice users must make among several dialog options, use "select." |
| Setup | One word if used as a noun or adjective. Capitalize when referring to a specific program’s Setup process |
| set up | Two words if used as a verb. "Click Install now to set up the application." |
| shaded | Don't use. Use "dimmed" to describe a UI control that's unavailable |
| taskbar | One word |
| technical support | Don't use. Use "LANDesk Customer Support"; capitalize each word |
| terminate | Don't use. Use "cancel" or "end" instead |
| that is | Use instead of "i.e." |
| toolbar | One word |
| ToolTip | One word; capitalize both Ts |
| uninstall | One word. Use instead of "de-install" |
| uppercase | One word |
| user name | Two words |
| VPro | Formerly known as AMT. AMT now only refers to certain base technologies. VPro should always be accompanied be accompanied by Intel VPro. The approved Intel noun is "technology." |
| Wake on LAN technology | No hyphens. Is a trademark of IBM; always follow with the word "technology." If you refer to it, add this statement to the trademark page of your document: *Wake on LAN is a trademark of IBM Corporation. |
| Web site | Two words; capitalize "Web" |
| webmaster | Lowercase, one word |
| | Windows operating systems | Do not abbreviate. Always spell out the entire name: Windows 95/98, Windows NT, Windows 2000, Windows XP, Windows Vista To properly trademark: Windows* 95/98, Windows NT*, Windows* 2000 In documentation, after the first occurrence, it's OK to refer to both Windows 95 and Windows 98 as "Windows 95/98." It's also OK after the first occurrence to refer to both Windows NT and Windows 2000 as "Windows NT/2000" |
| wizard | Use instead of "dialog box" when writing about a wizard Each dialog box of a wizard is called a "page" Most "wizards" are replaced with panel manager dialogs in ver. 8 + product releases. |
| World Wide Web | Capitalize each word. If using just "Web," capitalize. Don't use "Net"
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